Collection of Personal Data
You are not required to provide any Personal Data for general access to this Website. However, We may require You to provide certain Personal Data in order to access or use certain specific features of this Website.
Such Personal Data include, but are not limited to:
Your name (full/partial)
Your email address
The circumstances under which You may be required to provide Personal Data may include, but are not limited to:
When You sign up for Our email newsletters
When You purchase Our products and/or services
When You make payment for Our products and/or services
When You contact Us (whether via a contact form on this Website, email or otherwise)
When You leave comments on this Website
How We collect, use or disclose Personal Data in some of these circumstances are discussed in greater detail below.
Use and/or Disclosure of Personal Data
We use and/or disclose YourPersonal Data for the following purposes:
Send You email newsletters on new posts on this Website, new products and/or services, or upcoming events
Fulfil purchases which You make via this Website
Process payments You make via this Website
Send You products that You have requested or purchased from this Website
Handle and respond to Your queries, requests, applications, comments and feedback
Gather Your feedback
Comply with legal requirements, the requests of public agencies, law enforcement and regulatory officials, and court orders
Fulfil any other purposes for which We have obtained Your consent to carry out
We will not provide YourPersonal Data to any third-parties for marketing purposes without Your express consent.
If You no longer wish to receive Our emails, You may click on the “Unsubscribe” link in Our emails or inform Our Data Protection Officer at the contact details provided below.
Management of Personal Data and Other Data in Specific Circumstances
When You leave comments on this Website, We collect the data shown in the comments form, and also Your IP address and browser user agent string to help spam detection.
We keep information submitted through contact forms on this Website for as long as is necessary for Our legal or business purposes. We do not use such information for marketing purposes.
We may use “cookies” to track Your usage of this Website. Cookies are small text files that are placed in Your computer to help save YourPersonal Data on this Website for future use.
If You leave a comment on this Website, You may opt-in to saving Your name, email address and website in cookies. These are for Your convenience so that You do not have to fill in Your details again when You leave another comment. These cookies will last for 1 year.
If You have an account and You log in to this site, We will set a temporary cookie to determine if Your browser accepts cookies. This cookie contains no personal data and is discarded when You close Your browser.
When You log in, We will also set up several cookies to save Your login information and Your screen display choices. Login cookies last for 2 days, and screen options cookies last for 1 year. If You select “Remember Me”, Your login will persist for 2 weeks. If You log out of Your account, the login cookies will be removed.
If You edit or publish an article, an additional cookie will be saved in Your browser. This cookie includes no Personal Data and simply indicates the post ID of the article You just edited. It expires after 1 day.
Most Web browsers automatically accept cookies. However, You can usually modify Your browser setting to decline cookies if You prefer. If You choose to decline cookies, You may not be able to access all or parts of this Website and/or the services that this Website provides.
As You use this Website, We will also use tracking methods such as cookies to obtain aggregated data on how users use this Website in general.
For example, We may obtain information on:
Which webpage(s) You visited
How much time You have spent on each webpage
How You reached Our webpage(s) (e.g. through a search engine search or social media)
In situations as described above, You will not be personally identifiable through the data We have collected.
This Website uses Google Analytics. Please refer to this Google Analytics webpage to find out how it uses data when You use this Website and how You may control the information sent to it.
If You upload images to this Website, You should avoid uploading images with embedded location data (EXIF GPS) included. Other visitors to this Website can download and extract any location data from images on the Website.
Embedded content from other websites
Articles on this Website may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in the exact same way as if You have visited the other website.
Demand letters for payment generator
When You use this service, You will be asked to provide certain compulsory or optional Personal Data as listed below.
Your full name
Your business’ name
Your email address
Your phone number
Your mailing address
Your website URL
The name of the letter recipient
Your business logo
The name of Your client
The deadline which You would like to be paid by
Your client’s mailing address
The name of the project that You are being owed payment for
The reference number of the invoice that You are being owed money for
The date of the invoice that You are being owed money for
The due date of the invoice that You are being owed money for
The amount that You are being owed
Whether You are entitled to charge late fees
What evidence You have to show that You are entitled to charge late fees
The date that You obtained the evidence showing that You are entitled to charge late fees
The amount of late fees that You are entitled to charge
We collect such Personal Data in order to populate Our demand letter template, and then provide the populated template to You.
In order to collect payment for this service from You, We will also need from You:
Your billing address
Details of a valid credit card belonging to You
We will not share any of the Personal Data that We have received from You, for the purpose of providing You with this service, to any third-parties, save to the extent required by law.
To facilitate access requests from You, such as the reissuing of a copy of the completed template to You upon Your request, We will retain such Personal Data for 30 days. After which, the Personal Data that We have received through Your use of this service will be deleted on the following first day of the month.
Access, Correction or Erasure of Personal Data
If You wish to request:
To access to a copy of the Personal Data which We hold about You or information on the ways in which We use or disclose YourPersonal Data;
To correct/update any of YourPersonal Data which We hold about You; or
That We erase any Personal Data that We hold about You (apart from any data We are obliged to keep for administrative, legal or security purposes),
You may submit Your request via email to Our Data Protection Officer at the contact details provided below. We will respond to Your request as soon as reasonably possible.
Protection of Personal Data
We will make reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification or disposal of YourPersonal Data, or similar risks.
You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, We strive to protect the security of Your information and are constantly reviewing and enhancing Our information security measures.
Accuracy of Personal Data
We generally rely on the accuracy of the Personal Data that You have provided to Us.
In order to ensure that YourPersonal Data is current, complete and accurate, please update Us if there are changes to YourPersonal Data. You may do so by contacting Our Data Protection Officer at the contact details provided below.
Retention of Personal Data
We may retain YourPersonal Data for as long as it is necessary to fulfil the purpose for which such Personal Data was collected, or as required or permitted by applicable laws.
We will cease to retain YourPersonal Data, or remove the means by which the data can be associated with You, as soon as it is reasonable to assume that such retention:
No longer serves the purpose for which the Personal Data was collected; and
Is no longer necessary for legal or business purposes.
Transfer of Personal Data Outside Singapore
YourPersonal Data may be transferred to Our servers anywhere in the world as is necessary to provide You with access to this Website.
YourPersonal Data may also be accessed by or transferred to Our affiliates and data processors and/or intermediaries for the purposes of providing You with access to this Website.
When transferring Personal Data outside of Singapore, We will take reasonable steps to ensure that the privacy and security YourPersonal Data is accorded a standard of protection comparable to the protection under the PDPA.
By providing Us with Personal Data, You consent to such transfer and/or access.
Data Protection Officer Contact Information